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COVID-19: KEEPING YOU SAFE ON SAFARI

As travel begins to resume and guests return to our camps, it is our top priority to ensure both our guests and staff feel safe without compromising the quality, hospitality, and excitement that you’ve come to expect of a safari with Karen Blixen Group. Now more than ever, we’re taking new steps to take care of all the people we interact with.

Read more about our hygiene protocols in camp.

For those set to travel soon, please remember to check with your government travel advisories as well as your international airline carrier regarding COVID-19 test requirements for travel to East Africa, as the information is changing regularly. All travelers destined for Kenya need to register here before travel.

All air passengers leaving Kenya‚ including Kenyan citizens‚ are required to have a negative COVID-19 test result before they board an International flight out of Kenya. Travelers can now book a Covid-19 test either prior to their outbound flight receive results within 24hrs. We have partnered with government-approved testing clinics and provide the logistics necessary for sample collection and testing. Tests must be booked in advance with a minimum of 48hrs notice.

Book & Travel With Confidence: Our COVID-19 Cancellation Policy & Camp Protocols

If your upcoming travel plans are affected, please contact us or your travel professional to discuss options for postponing your trip if possible not less than 30 days before your stay with us.

During the COVID-19 pandemic, we created flexible terms and conditions to reassure anyone wishing to book a safari.

Read our flexible cancellation policy.

Existing & New Bookings For Travel Up To 31st Dec 2022

  • A 10% refundable deposit will be required to be paid 14 days from confirmation of the booking. The balance of payment is due 45 days prior to travel.
  • In the event a cancellation is made more than 45 days prior to arrival, a refund of any payment made, net of bank charges and 3% administration fee will be issued.
  • Cancellations made within 45 days of arrival will incur 100% cancellation fees.

The above cancellation policy will not apply if;

1. A client is unable to leave their country or enter Kenya due to COVID-19 travel restrictions /official travel advisories being in place. Bookings can be;

  • Postponed at no extra charge for travel up to and including 31st December 2022.
  • Refunded, net of bank charges and 3% administration fees.

2. A client is unable to travel or enter Kenya due to testing positive for COVID-19 within 96 hours prior to arrival. Bookings can be;

  • Postponed at no extra charge for travel up to and including 31st December 2022.
  • Refunded, net of bank charges and 3% administration fees.
  • Any rate increase due to a change in season or third party costs, for example Park Fees, will be to the client’s account.

These special terms are for Karen Blixen Group properties only. Other services (e.g. light aircraft flights) and other accommodation are subject to their own cancellation terms which will be passed on in the event of cancellation or postponement, as these are not within Karen Blixen Group’s control.
Subject to change as the COVID-19 pandemic evolves further.

Thank you in advance for your understanding in these challenging times.

Kenya COVID-19 Travel Information (Updated 01 Sept 2021)

  • All arriving passengers aged 5 years and older on international flights whose body temperature is NOT above 37.5°C (99.5°F), do not have a persistent cough, difficulty in breathing or other flu-like symptoms, have a negative PCR based COVID-19 test carried out within 96 hours before travel and are from countries listed in section D on https://www.kcaa.or.ke/covid-19/quarantine-exempted-states, shall be exempt from quarantine;
  • All arriving passengers below the age of 5 years are not required to have a negative PCR based COVID-19 test.
  • Departing passengers whose airline or destination country requires a negative PCR based COVID-19 test are required to utilize the Trusted Travel website trustedtravel.panabios.org (or Global Haven www.globalhaven.org if the test certificate is from a jurisdiction where Trusted Travel is not available), following testing, travelers will receive an SMS and/or email from PanaBIOS admin@panabios.org with instructions on how to generate a Travel Code from https://trustedtravel.panabios.org/ to be approved by airlines and immigration authorities on departure.
  • All passengers travelling to Kenya are required to obtain their visas online via https://www.evisa.go.ke/
  • All incoming passengers are required to complete the Ministry Of Health International Traveler Passenger locator form prior to departure for Kenya via https://ears.health.go.ke/airline_registration/. Upon submission of the form, the QR code will automatically download onto the device used and a copy will be emailed to the passenger. The QR code is to be presented to Porth Health officials at the airport prior to boarding the aircraft;
  • The Government of Kenya has also implemented a Domestic traveler passenger locator form for domestic flights to enhance Covid19 prevention measures. All passengers on domestic scheduled and charter flights, departing from, or arriving at airports with Port Health Authorities are required to complete the online form via https://ears.health.go.ke/local_airline_registration/ prior to their flight. Upon submission of the form, the QR code will automatically download onto the device used and a copy will be emailed to the passenger. The QR code is to be presented to Port Health officials at the airport prior to boarding the aircraft:

Passengers are required to complete the form 24 hours prior to their flight from or to the following airports: Wilson Airport, Diani Ukunda Airport, and Mombasa Airport. We recommend that they do this before they leave camp.

Please note that all fields on the form marked with a * are mandatory. Please advise your guests of the following:

  • The Date of Arrival in Kenya field is the date that they will be arriving at the airstrip that requires the QR code e.g Wilson Airport, Ukunda Airport etc.
  • The Permanent Address field is the address at which they will be staying in the area.
  • Should they not know their seat number, please use 12 in the Seat Number field.
  • Please enter 1 in the Apartment Number field.
  • International flights continue to operate as normal.
  • Domestic scheduled flights and private charters continue to operate as normal throughout Kenya.
  • Restaurants and bars continue to operate as normal throughout Kenya.
  • Hotels continue to operate as normal throughout Kenya.
  • A nationwide curfew remains in place between 22:00 and 04:00 throughout Kenya, until further notice.
  • Face masks are to be worn by all people at all times in public places.
  • Temperature checks will continue to be conducted in public places.
  • Social distancing of 1.5 m apart is required at all times.

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